JustLeaf Kratom Return & Satisfaction Guarantee Policy
At JustLeaf Kratom, your satisfaction is our top priority. We are committed to providing you with the highest quality kratom and an exceptional shopping experience. If for any reason you are unsatisfied with your order, we are here to make it right.
100% Satisfaction Guarantee
If you are not completely satisfied with your product, please reach out to us within 30 days of receiving your order. Whether it’s the quality of the product or any other concern, we offer a 100% Satisfaction Guarantee. We will provide you with either a free replacement or a full refund — whichever works best for you. Your satisfaction is our promise.
Shipping & Tracking
All of our packages are shipped with valid tracking numbers to ensure safe and timely delivery. If your package does not arrive or is lost in transit, please contact us and we will send you a replacement at no additional cost. We strive to ensure every order reaches you in perfect condition and on time.
How to Request a Replacement or Refund
The best way to request a replacement or refund is to contact us directly at our customer service phone number:
Call or Text: (760) 835-8711
This is our direct line, and your message will be answered by a real human (who really wants to help you!). Whether you prefer to call or text, our friendly customer service team is ready to assist you with any issues regarding your order, and we’ll take care of your request quickly and efficiently.
When reaching out, please have your order number handy and provide a brief description of the issue, so we can get things sorted as soon as possible.
We want to make the process as easy and hassle-free as possible, and we’re always here to support you in getting the product or resolution you need.
We want you to feel confident in your purchase and trust that we stand behind our products. If you have any questions or concerns, don’t hesitate to reach out. Thank you for choosing JustLeaf Kratom!
